1. Controller information
The data controller responsible for your personal data is:
- Business name: Ploxareluzox
- Address: 720 Gardner Ln, Bowen Island, BC V0N 1G2, Canada
- Phone: +1 604 947 6999
- Email: online@ploxareluzox.world
- Website: https://ploxareluzox.world
2. What personal data we collect
We collect personal data only when you voluntarily provide it through the contact form on our website. The data collected includes:
- Full name
- Email address
- Message content
- Consent record (timestamp and confirmation of GDPR consent)
We may also collect technical data automatically through cookies and server logs, including your IP address (anonymised where possible), browser type, device type, pages visited, and approximate geographic region. See our Cookie Policy for details.
3. Purposes and legal bases for processing
| Purpose | Data used | Legal basis (GDPR Art.) | Retention |
|---|---|---|---|
| Responding to enquiries | Name, email, message | Art. 6(1)(b) — contractual necessity / pre-contractual steps | 24 months from last contact |
| Consent management | Consent record | Art. 6(1)(c) — legal obligation | 3 years |
| Site analytics (if consented) | Anonymised usage data | Art. 6(1)(a) — consent | 26 months from collection |
| Security and fraud prevention | Server logs, IP | Art. 6(1)(f) — legitimate interests | 90 days |
For users in Canada, we collect, use, and disclose personal information for reasonable purposes with meaningful consent where required, in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial private-sector privacy laws where applicable.
4. Data sharing and transfers
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared only in the following circumstances:
- Service providers: Trusted hosting and email service providers who process data on our behalf under data processing agreements.
- Legal requirements: Where required by applicable law, court order, or regulatory authority.
Where data is transferred outside the European Economic Area (EEA) or Canada, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
5. Your privacy rights
If you are located in the European Economic Area or a jurisdiction with equivalent data protection laws, you have the following rights:
- Right of access (Art. 15): Request a copy of the personal data we hold about you.
- Right to rectification (Art. 16): Ask us to correct inaccurate or incomplete data.
- Right to erasure (Art. 17): Request deletion of your personal data, subject to legal retention obligations.
- Right to restriction (Art. 18): Ask us to restrict processing of your data in certain circumstances.
- Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
- Right to object (Art. 21): Object to processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
Canadian users may also request access to and correction of personal information we hold about them, and may withdraw consent subject to legal or contractual restrictions and reasonable notice. To exercise any of these rights, contact us using the details below. We respond within a reasonable timeframe under applicable law.
6. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections. Access to personal data is restricted to authorised personnel only.
7. Cookies
Our website uses cookies. For full details on the types of cookies used, their purposes, and your options, please refer to our Cookie Policy.
8. Children and age restrictions
This website is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it where required by law.
9. International visitors
Our website is operated from Canada. If you access the site from another country, your information may be processed in Canada or other jurisdictions where our service providers operate, subject to appropriate safeguards.
10. Changes to this policy
We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the site after updates constitutes acceptance of the revised policy.
11. Contact
For any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
- Email: online@ploxareluzox.world
- Post: 720 Gardner Ln, Bowen Island, BC V0N 1G2, Canada